Return & Refund Policy

At 【请替换：店铺名称】, we want you to shop with confidence. If you are not completely satisfied with your purchase, you may request a return in accordance with the terms outlined below.

Return Eligibility Period

Returns may be requested within 30 days from the date your order is delivered to you.

Conditions for Returns

To qualify for a return, items must meet the following conditions:

Be unused, clean, and in their original condition.
Include all original packaging and supplied accessories.
Not be damaged as a result of improper handling or misuse.
Be suitable for resale after inspection.

Returns that do not meet these conditions may be declined.

Non-Eligible Items

The following products are generally excluded from returns:

Personalized or customized products.
Downloadable digital products.
Gift cards.
Clearance or final sale merchandise.
Products showing significant signs of use.

Return Process

Please contact our customer support at 【请替换：客服邮箱】 to initiate a return. Returns should be shipped back within the return eligibility period.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to an incorrect shipment, a damaged item, or a verified product defect. Shipping fees are calculated and displayed at checkout for your reference.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be credited to the original payment method within 7-10 business days. Please note processing time may vary depending on your payment provider.

Incorrect, Missing, or Damaged Items

If your order arrives damaged, incomplete, or contains an incorrect product, please keep all packaging and contact us immediately at 【请替换：客服邮箱】 for assistance.

Order Cancellation

Order cancellations can be requested within 24 hours of placing your order by contacting our customer service at 【请替换：客服邮箱】. After this window, orders may have already been processed and shipped.